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Contact Takeda eServices

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Customer Experience
Takeda Connect: 1-800-423-2090
Customerservice@takeda.com
Hours of Operation: Monday - Thursday 8:00 AM - 5:00 PM CST and Friday 8:00 AM - 2:30 PM CST

Account Information
Takeda Connect: 1-800-423-2090
CustomerMaster.US@takeda.com
Hours of Operation: Monday - Thursday 8:00 AM - 5:00 PM CST and Friday 8:00 AM - 2:30 PM CST

DSCSA - Drug Supply Chain Security Act
Takeda Connect: +1-800-423-2090
drug.supply.chain.security.act.us@takeda.com
Hours of Operation: Monday - Thursday 8:00 AM - 5:00 PM CST and Friday 8:00 AM - 2:30 PM CST

Billing Inquiries
Takeda Connect: +1-877-825-3327
collections.us@takeda.com
Hours of Operation: Monday - Thursday 8:00 AM - 5:00 PM CST and Friday 8:00 AM - 2:30 PM CST

Takeda Online Store
Takeda Connect: +1-800-423-2090
eCom.US@takeda.com
Hours of Operation: Monday - Thursday 8:00 AM - 5:00 PM CST and Friday 8:00 AM - 2:30 PM CST

EDI- Electronic Data Interchange
eCom.US@takeda.com
Hours of Operation: Monday - Thursday 8:00 AM - 5:00 PM CST and Friday 8:00 AM - 2:30 PM CST

Medical Information

Takeda Connect: +1-877-825-3327
medinfous@takeda.com
Hours of Operation: Monday - Thursday 8:00 AM - 5:00 PM CST and Friday 8:00 AM - 2:30 PM CST